HackerNoon provides a money-back guarantee for defective items or items that were damaged during shipping.
All we require is a photo evidence of the damaged item(s) within 7 days of receiving, and you will be refunded in full (including shipping costs). As an alternative to being refunded, we can also send you a replacement item if you'd prefer.
HackerNoon does not, however, provide refunds for buyer's remorse. We would love to hear your feedback on any items that didn't meet your expectations and will continue to improve all our products based on customer feedback.
The explanations and information provided herein are only general explanations, information and samples. You should not rely on this article as legal advice or as recommendations regarding what you should actually do. We recommend that you seek legal advice to help you understand and to assist you in the creation of your refund/return policy.